BSE launches new chatbot for faster and more convenient access to stock market information
BSE's AI-based chatbot, Ask Motabhai, will provide small and retail investors with on-demand data and information from its website.
The Bombay Stock Exchange (BSE), in partnership with Microsoft and application developer Shephertz, has announced the launch of its artificial intelligence (AI)-based chatbot, ‘Ask Motabhai’.
The bot was commissioned to provide faster and more convenient on-demand data and market information from the stock exchange’s website, especially to small and retail investors. BSE's website offers real-time information on stock price, corporate results, and announcements, of over 5,000 companies listed on the exchange.Ask Motabhai will have a text-based conversation with the user and mine the BSE website to give customised information.
In a statement, BSE said in addition to stock prices and corporate news, visitors to the BSE website can look for information on various financial instruments like mutual funds, derivatives and IPOs. The chatbot is programmed to address market-related queries, including “what are the new IPOs?” and “which stocks are trading at their 52-week high?” in addition to the capability to address queries related to corporate actions and a stock’s price.goal is to amplify human ingenuity with intelligent technology by infusing AI in everything we do. We are delighted to be partnering with BSE in its vision to emerge as a premier stock exchange with best global practices in technology, product innovation, and customer service.”
Microsoft’s partner ShepHertz delivered the chatbot along with an intuitive management console, and dashboards to get analytics on the chatbot usage patterns, resolved or unresolved queries, and management of internal information systems. The chatbot scales on the fly to adjust to the BSE website traffic.Founded in 2010, ShepHertz develops applications on the cloud. Partnering with large enterprises, the platform offers pre-built APIs, Actionable BigData, and AI. The company says it is trusted by 70,000+ registered customers in 150 countries, and processes 120+ billion API calls.